About the Family Information Service
Hackney Family Information Service (FIS) offers free, confidential and impartial information, advice and guidance to families living in Hackney.
We provide up-to-date information on:
- Childcare options and paying for childcare
- Funding available for children 9 months and over
- Local services and activities for children and families
- Signposting to other support services for families
Links to key services and information
Get funded childcare for 9 months to 4 years old
Information about the different options for funded childcare and how to apply
Choosing a childcare provider
An overview of the types of childcare in Hackney and guidance for making an informed choice
Family Information Service directory
Our online resource of information, advice and services for families in Hackney
Food vouchers during school holidays
Information about meal vouchers that are available to eligible families during school holidays
How to contact us
FIS is available Monday to Friday, 9 am to 5 pm in the following ways:
- via phone at 020 8820 7590
- in person every Wednesday from 11 am to 1 pm at Hackney Service Centre, 1 Hillman Street, E8 1DY
- by email at fis@hackney.gov.uk
Communication through social media
The Hackney Family Information Service (FIS) uses various communication methods, including social media, to share information with families. We regularly post updates on health campaigns, Children’s Centre activities, play opportunities, and other relevant topics.
Follow our social media pages to keep up to date.